The Office of the Information Commissioner (OIC) promotes awareness and understanding of the Right to Information Act 2009 (Qld) and the Information Privacy Act 2009 (Qld).

Under this legislation Queensland government agencies make information available to the public:

  • proactively where possible through agency publication schemes – which set out the kinds of information that are routinely available, generally on an agency’s website
  • in response to a request to an agency through an administrative access scheme for specific types of agency information – for example a person’s medical records
  • as a last resort, through legislative access processes, where an agency decision maker can carefully consider whether disclosure would be contrary to the public interest

The Information Privacy Act 2009 recognises the importance of protecting the personal information of individuals. It creates a right for individuals to access and amend their own personal information and provides rules for how agencies may and must handle personal information.

Useful links

OIC website

RTI Application Form
Applications by non-profit organisations for financial hardship status

How to apply to the OIC for an external review

Council Disclosure Logs
Council disclosure logs provide details of non-personal documents released as a result of access applications made under the Queensland Right to Information Act 2009 (RTI Act). The disclosure log provides a summary of documents that are available and considered to be of interest to the wider public. Under the RTI Act, information of a sensitive nature, for example, personal details, is removed from the documents prior to their release.

Noosa Council

Other complaint agencies

Find out which organisations may be able to help you with some of the issues over which the OIC has no jurisdiction.